FAQ

Ans. We currently ship to locations across India.

Ans. Orders can be cancelled before they are fulfilled by reaching out to us through chat, WhatsApp, or email. Please provide your order number and the reason for cancellation when you contact us.

Ans. Our return policy allows you to return products that don’t match the description on our website or apparel items that don’t fit properly. Returns must be initiated within 7 days of receiving the product. The product should be unused, with all original tags and packaging intact. For more details, visit our Return and Refund Policy.

Ans. You can reach our customer support team through the chat box on our website, via WhatsApp, or by email. We’re here to assist you during our support hours.

Ans. For the fastest response, we recommend using the chatbox or WhatsApp. Our team is generally very prompt and will assist you within a few minutes.

Ans. While our official support hours are 10 AM to 8 PM, Monday to Saturday, you can call us, and we’ll get back to you as soon as we’re available.

Ans. Yes, your payment information is secure. We use industry-standard encryption and secure payment gateways to ensure that your personal and payment details are protected. We do not store your payment information on our servers.

Ans. Yes, you can exchange a returned product for any other item in our store. The product must meet the return conditions, such as being unused and having original tags and packaging intact.

Ans. You can exchange the product, receive store credit, or opt for a monetary refund. Note that a transaction fee and shipping costs may be deducted for monetary refund.

Ans. The warranty varies based on the brand. Please refer to the brand warranty information under the product description for specific brand warranty information. If you need further clarification, feel free to get in touch with us.